Guests 12 years to 16 are welcome to partake in nail services only. It is required guests be a minimum of 16 years of age and above for all other services. Minors under the age of 18 must be accompanied by a parent or legal guardian during all spa services; including facials, waxing, massages, and body treatments.
While we do accept walk-in appointments, it is based on availability. And we strongly recommend you schedule an appointment 24 hours or more prior to your arrival so we can better accommodate preferred times. Your Kah-Nee-Ta reservation number or credit card is required at the time of booking.
Arriving 30 minutes early allows time to change, shower, and relax in our natural hot springs steam room, Jacuzzi, sauna or relaxation lounge. If you arrive late, please note that your treatment will end as previously scheduled as a courtesy to the next guest.
If you must cancel or reschedule your appointment, please observe our 24-hour cancellation policy to avoid being charge in full for the scheduled treatment. Late cancellations will be subject to a fee equal to 50% of the service price. No-shows will be charged full menu price.
To ensure your privacy and comfort, our therapists are professionally trained in proper draping procedures. During all body treatments, your body is fully draped except for the area being treated.
Our spa environment is one of tranquility and relaxation; please respect the privacy and quiet consideration of other guests. We request that all cell phones be turned off during your visit to the spa.
Drink plenty of water before and after all spa services.